Product Support AG - Complaint about Currys PC World - A Spokesman Said

Product Support AG

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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John Williams

13/03/2017

Product Support AG

Complaint about Currys PC World

The company has been charging me £4 a month since god knows when and they are unable to tell me what it's for as it's not showing up on their system. I want a full refund for the reference 78589541. Their customer service was appalling in store as well as on social media - telling me to discuss with local branch on social media and vice versa. I feel like I've been conned out of an unknown amount of money as I was not aware that this was attached to my credit card - and as such I've had late payment fees for something I didn't know existed after clearing the credit card. Will never use the company again after this.

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KNOWHOW TOHELP | 15/03/2017 13:00 | VERIFIED

Hi John, I have cancelled it but no refund im afraid as you have had 4 year to check your statements and raise this payment query - Tony


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