Account not found and boxes keep coming - Complaint about Zavvi - A Spokesman Said

Account not found and boxes keep coming

Complaint about  Zavvi  | ANSWERED


Zavvi

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Leah Hallett

14/03/2017

Account not found and boxes keep coming

Complaint about Zavvi

Hi, I keep getting boxes and yet when I try to log in my account, to cancel my subscription, my account is not there. I have even tried resetting the password and still my account cannot be found. Yet I keep getting these boxes. My question is: - How do I cancel the boxes if I my account has been deleted?

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Sarah Whitehouse | 14/03/2017 16:26 | VERIFIED

Hello Leah, Thank you for your message. I am sorry to hear that you have been unable to access your account. If you can provide me with a recent order number, or send us an email to [email protected] so that we can access your account, we will be able to resolve this matter for you. We are sorry for the inconvenience caused. Many Thanks, Andy - Feedback Team


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