Out of date drinks sold in the store - Complaint about Bargain Buys - A Spokesman Said

Out of date drinks sold in the store

Complaint about  Bargain Buys  | AWAITING RESPONSE


Bargain Buys

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Kate Friend

14/03/2017

Out of date drinks sold in the store

Complaint about Bargain Buys

I had visited bargain buys in gravesend last week and purchased a bottle of doctor pepper . I had drank nearly all the bottle when I realised that it didn't taste right . There was floating bits in the drink, my mum checked the sell by date and it was 6 months out of date !!! Staff wasn't helpful at all . This made me very up set . One member of staff compleatly egnored me and she didn't speak English . She just walked over to the drinks and had taken numberoues amounts of drinks of the shelf and put into a trolley. The manager was very helpful . I was told that customer services would contact me . This hasn't happened. Unfortunately I have had to do the contacting . I have sent 4 emails stating the problem and have had one email back saying it will be investigated . I explained that I was sicking for 2 days and felt very ill . I had to cancel a meal with my family that live in Ireland that had came down this way .i was so ill . This isn't acceptable ! No body has bothered contacting me. What happened to customers being first pirioty . Iam taking further action . Please could you get in to this and contact me Kind regards Kate friend

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