Unauthorised transactions taken from my account - Complaint about Currys PC World - A Spokesman Said

Unauthorised transactions taken from my account

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Lauren McGuire

15/03/2017

Unauthorised transactions taken from my account

Complaint about Currys PC World

I purchased a lenovo laptop from you last year. I did not purchase any software I only purchased a pre setup laptop. I noticed that since my purchase £5.50 per month is being taken from my bank for products support. I absolutely did not authorise this to be taken. I did not authorise product support I specifically stated I was only purchasing the laptop. I demand a full refund is issued and an apology made as this is unacceptable.

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KNOWHOW TOHELP | 15/03/2017 12:02 | VERIFIED

Hi Lauren, please can I have your address so I can locate the product support in question. I will then be able to look into this - Tony


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