care plan - Complaint about Currys PC World - A Spokesman Said

care plan

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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PAUL HIGGINS

15/03/2017

care plan

Complaint about Currys PC World

over 3yrs ago i purchased a lap top for my girlfriend i recently set up mobile banking and after looking through my direct debits i noticed £5.50 being taken out for a care package i was not knowingly sold i wouldnt purchase such a thing as my house insurance covers such matters and now i want my money back

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KNOWHOW TOHELP | 20/03/2017 12:05 | VERIFIED

Hi Paul, I'm sorry if this payment has come as a surprise to you. Whilst I am happy to arrange the cancellation of the cover, as this payment appears on the original receipt and each monthly statement thereon, I would not be able to offer a refund. For me to cancel the agreement, please PM me your full name, address and make and model of the laptop in question. Thanks - Marcus.


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