I cancelled this subscription three months ago and still you take the money off my credit card - Complaint about Venntro - A Spokesman Said

I cancelled this subscription three months ago and still you take the money off my credit card

Complaint about  Venntro  | ANSWERED


Venntro

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Ian Middleton

15/03/2017

I cancelled this subscription three months ago and still you take the money off my credit card

Complaint about Venntro

Why are you still taking money from my account using my credit card number to do so £29.95 per month when I cancelled the subscription in October 2016?.

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Venntro Venntro Media Group | 20/03/2017 11:11 | VERIFIED

Hi Ian, thanks for getting in touch. So that we can investigate and look into why you are still being charged, please could you share your email address with me? I will need this to locate your account. Best wishes, Michaela - Venntro


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