Product Support AG - Complaint about Currys PC World - A Spokesman Said

Product Support AG

Complaint about  Currys PC World  | ANSWERED

Currys PC World

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Rebecca Clarke


Product Support AG

Complaint about Currys PC World

For 2 years now I've been charged around £6.50 a month for "Product Support" but Curry's. I have had absolutely NO support and was not even aware this was being taken as I assumed it was for a different bit of software for my job. Please stop this payment being taken immediately whilst I follow up getting this money back.

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KNOWHOW TOHELP | 16/03/2017 11:26 | VERIFIED

Hi Rebecca, I am sorry to learn that you are unaware of your Product Support payments. Any payments would show on your purchase receipt alongside a mandate reference number. If you would kindly provide me with your full address and the item purchased, I am happy to cancel the Agreement in question. However if the Agreement has been live for two years, I wouldn't be able to refund, apologies -Shaun

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