Direct Debit. - Complaint about Green Star Energy - A Spokesman Said

Direct Debit.

Complaint about  Green Star Energy  | ANSWERED


Green Star Energy

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Theresa. McSpadyen

17/03/2017

Direct Debit.

Complaint about Green Star Energy

Direct debit was on FIXED RATE TARRIF. £59.41 MONTH. Now being told £86.month.

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Greenstar Energy | 10/04/2017 07:14 | VERIFIED

Hi Theresa, apologies for the delay in response. The Direct Debit is subject to change dependent on usage, however will not be increased or decreased without the customer's consent. Have you since contacted our company and has the issue been resolved? If not, please provide your account number and i will look into this for you. Best, AS.


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