Very bad experience with Lastminute.com - Complaint about Lastminute.com - A Spokesman Said

Very bad experience with Lastminute.com

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[DELETED BY USER]

18/03/2017

Very bad experience with Lastminute.com

Complaint about Lastminute.com

Flight was cancelled. All my emails return with automated responses. Phone call promises to find an alternative flight during a week are not fulfilled and even denied. Nobody gets back, even after promising to escalate my issue and to find a solution in 24 hours. Terrible customer service and stolen money. Never ever even think to buy at Lastminute.com!

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