Product Support AG - refund - Complaint about Currys PC World - A Spokesman Said

Product Support AG - refund

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Georgiana Cosma

19/03/2017

Product Support AG - refund

Complaint about Currys PC World

In October I purchased a TV from Currys and since November my bank account is debited every month with £3.50 under the name "Product Support AG". Last month when I saw that on my bank statement I thought it might be a transaction made by my husband and he forgot to tell me, but this month that transaction is on my account again. So I searched on google what that could mean and I've found this site which, by the way, is very useful. I had a look back on my receipt and this transaction was on it but also credited on the same day, as a promotion and I remember that the guy who helped me with my purchase tried to offer me a kind of cover for my TV but I was very clear I don't need it as I already have a 5 years warranty from the manufacturer. I would like to know if I can get back my £17.50 because I consider that Currys should warn me before taking my money.

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Georgiana Cosma | 21/03/2017 13:03

Thank you AK.

KNOWHOW TOHELP | 21/03/2017 13:08 | VERIFIED

No problem. Have a great day! - AK


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