Meter Reading - Complaint about Iresa - A Spokesman Said

Meter Reading

Complaint about  Iresa  | AWAITING RESPONSE


Iresa

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Colin Webster

22/03/2017

Meter Reading

Complaint about Iresa

For some reason they won't accept my gas meter readings but they do accept my electricity readings. Apparently 'It is not unusual for some of your readings to fail the validation process established by the energy market regulation. When this happens, the reading will not show up in your online account and we will not use it to bill you. Given the volume of readings processed daily by the energy market agents, individual feedback on reading validation FAILURE is not practicable. Continue to submit your meter readings every month and we will generate a consumption based on your valid readings when one is available in your online account. ' I don't want a bill based on a 'generated consumption based on valid readings', if the meter is not recording correctly they should get it replaced.

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