Porduct Support AG fee - Complaint about Currys PC World - A Spokesman Said

Porduct Support AG fee

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Tyrell Diaz Stevens

22/03/2017

Porduct Support AG fee

Complaint about Currys PC World

Hi, I purchased a laptop from Curry's PC World last year. It seems I've been charged with product support for the last 10 months which I did not knowingly agree to. This is a fee of £6.50 per month. From looking at previous complaints this is something that has happened before to other customers. This has only just come to my attention and has been most distressing to see this fee being charged for almost a year. I would like this payment cancelled immediately and to be given a refund for the entire 10 months of charges. Please get back to me to discuss further. Thanks Tyrell

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KNOWHOW TOHELP | 23/03/2017 11:55 | VERIFIED

You're welcome Tyrell. Your case is now with our Finance Team. If you are not available when they call, they will leave a message or send a text with their direct contact details. Thanks. Carrie.


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