Heinz spaghetti - Complaint about Heinz - A Spokesman Said

Heinz spaghetti

Complaint about  Heinz  | ANSWERED


Heinz

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Julie Purvis

22/03/2017

Heinz spaghetti

Complaint about Heinz

I bought multi pk of Heinz spaghetti going bk in feb this was the last tin of spaghetti out the pk my husband opened tin yesterday 21/3/2017 and found spaghetti had gone a funny colour.

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Heinz Consumer Care | 27/03/2017 08:44 | VERIFIED

Hi Julie, so sorry to hear you've had a problem with the spaghetti, this doesn't seem right! If you give us a ring on 08005285757 or email us at [email protected] quoting reference number 001889332A, we can investigate this complaint for you and reimburse you for the can. If you have the codes to hand that would be great. Kind Regards, Claire

Heinz Consumer Care | 27/03/2017 10:06 | VERIFIED

Hi Julie - I have just noticed that you have already spoken to someone in our team regarding this. I hope the matter is now resolved. Thank you for bringing it to our attention. Claire :-)


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