Complaint about DoYouSpain.com | AWAITING RESPONSE
Charles Campbell Smyth
Complaint about DoYouSpain.com
I am elderly and booked a car to collect on 20th April, by accident I put in 1000 hours rather than 2200 hours, the flight number and all other information is correct. When I contacted them to tell them of my error they said the car will only be held for 6 hours then cancelled and I can´t modify the booking as it was a special price. I was explaining I don´t want to modify but just advise my collection time will be later. Everytime I come to Spain I use this company and I just find this a disgrace. They say I will loose the money paid and have no car.
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