Viagogo pricing not clear - Complaint about viagogo - A Spokesman Said

Viagogo pricing not clear

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Tara Rivero Zea

23/03/2017

Viagogo pricing not clear

Complaint about viagogo

I thought i was buying 2 tickets for Eddie Vedder for #150 for the pair. I went through the whole process and right at the end, only after I had entered my card details and pressed confirm did i get an invoice for the full amount i had been charged which was #399. This left me unable to pay bills at home. I contacted them within minutes to ask for a refund and cancel the tickets, the sent me a standard email. I contacted them again to ask who their regulating body where and how could I make a complaint and they did not reply.

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