Visa's to Cuba - Complaint about Thomson - A Spokesman Said

Visa's to Cuba

Complaint about  Thomson  | AWAITING RESPONSE


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Alex Craney


Visa's to Cuba

Complaint about Thomson

In May 2016 booked 2 seperate holidays on-line for a family of 6 adults & 1 child travelling to Cuba in October 2017. At the time of booking the brochure and on-line information stated that 'visa's to Cuba were incorporated into the price of your holiday'. This has now been changed. For visitors travelling after October 2016, there is a charge for visa's £15 per person. Also, at time of booking the hotel was described as 'new for May 2017'. This is not the case, the hotel is not new - it has simply been refurbished.

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