They've lost my parcel - Complaint about myHermes - A Spokesman Said

They've lost my parcel

Complaint about  myHermes  | AWAITING RESPONSE


myHermes

1 stars

No. 9 of 35 in Delivery

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Brian Haddow

24/03/2017

They've lost my parcel

Complaint about myHermes

I sent a valuable motorcycle helmet to someone on 1st mar and by 3rd mar it should have been delivered Since then Hermes have avoided explaining to me what's happened to it It's hard to get any information out of them as they will only communicate by web chat or email Today they finally admitted it was lost and because I only had insured it for the minimum amount of £25 this is all I'm getting .the recipient had paid me £200 so this is what I'm fighting to claim from Hermes please help me

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