Paid £1300 more for a 12 night holiday in Gran Canaria than another English couple there. Same board - Complaint about Hays Travel - A Spokesman Said

Paid £1300 more for a 12 night holiday in Gran Canaria than another English couple there. Same board

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Roger Hawes

25/03/2017

Paid £1300 more for a 12 night holiday in Gran Canaria than another English couple there. Same board

Complaint about Hays Travel

We found out after talking with another English couple at the Hotel we stayed at in Gran Canaria. Travel times March 5th - 16th that they paid £2500.00 for their holiday booked with Jet2.com through a travel agent. We stayed at the hotel for 12 nights travel time March 5th - March 17th 2017 so our booking was one more night but we paid £3863.00. How come such a huge difference. We went into Hays Travel Winchester today to ask them WHY, but, they came up with so many various excuses it was embarrassing, and said basically you accepted the price, Tough. How can one travel company get away with putting on so much money. I know various things affect the cost but £1300 more. Same all inclusive, same sea view room same flight time, but travelling with J2.com from Manchester and we travelled from Gatwick with Easy Jet. Your response would be apprecited. Roger Hawes

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