money owed to my late son - Complaint about Monese - A Spokesman Said

money owed to my late son

Complaint about  Monese  | AWAITING RESPONSE


Monese

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Albert Cross

26/03/2017

money owed to my late son

Complaint about Monese

my son was operating an account with your bank. He passed away on March 6th 2017. I am his father and i am trying to close all his affairs based on what i am finding in his belongings. He was married 5 months ago on 31st October to a girl from the Philipines and was in the process of getting all necessary registration in order to be able to bring his wife to the UK and live together as a family.She is also 5 months pregnant.I found his card and called your company only to be told that i needed certified letters of probate or some such lawyers documentation to claim his money. He has £45-00 in the account.In order for me to make a claim i have to spend more than that amount to get a lawyer to process the necessary documents.I do not think this is right for such a small amount of money.You should on humanitarian grounds be able to give the money to approved claimants without causing us to struggle for it.Based on this system i should imagine that your company could end up with quite large sums of money from clients who have similar situations. I want to add this money to the fund we have raised for his widow. what is your suggestion or solution to this problem as we cannot spend more to get less.

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