Charge for product cover I cancelled - Complaint about Currys PC World - A Spokesman Said

Charge for product cover I cancelled

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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S Robson

26/03/2017

Charge for product cover I cancelled

Complaint about Currys PC World

When I bought a macbook and iphone I was told by the salesman I would be charge for produce cover on a monthly basis, I asked for this to be cancelled immediately as this was not something I wanted to purchase. I was told this had been cancelled and there would be no charge. Unfortunately, the salesman was lying and I have since been charge £30 for cover. Please advise when you will refund this and how you will deal with staff who tell out-right lies.

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KNOWHOW TOHELP | 27/03/2017 11:02 | VERIFIED

Hi, So that we can look into this for you and check that this has since been cancelled , can you please private message me your full name, address and the amount being taken each month? - Leanne S


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