Brought a bed - Complaint about Beds.co.uk - A Spokesman Said

Brought a bed

Complaint about  Beds.co.uk  | AWAITING RESPONSE


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Mr Abdizammad Siiarag

26/03/2017

Brought a bed

Complaint about Beds.co.uk

I brought a bed a couble of weeks ago, it was not as as good as descriped on the selling page online. It was descriped as strong and durable. It turns out to be soft, light and not durable at all. The thing that holds the Matress inside the bed are so week and peeling off like a piece of paper. Within 24 hours after delivery, I contacted Beds.co.uk and asked them to collect the item from me and refund me. But they said we will take £49 from your money for returns. I felt that was not right, because quality of the item was not good and it was not as descriped online. That means it was misleaded me. Therefore, they should have taken their item and refund in full. I want to get my money back and in full. Kind regards Mr A Siiarag

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