Why does quote change..? - Complaint about Hastings Direct - A Spokesman Said

Why does quote change..?

Complaint about  Hastings Direct  | AWAITING RESPONSE


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David Bull

27/03/2017

Why does quote change..?

Complaint about Hastings Direct

Not really a complaint, merely an observation. I go online for a quote and it asks me when I want policy to start, which is about a week away but I don't want to pay until start date as it mucks up my finances. So then i put in my quote and it gives me an amount. However the following day I put in same details with same start date yet policy cost has now increased. Why? If you know when it's going to start then that quote should not change before the start date. Hastings say the quote is for today only, meaning don't ask for a quote unless you can pay the amount today, which is not explained anywhere. It should always remain the same amount if the start date is the same. I hope this makes sense. Regards

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