The Worst Customer Service - Complaint about Home Energy Services - A Spokesman Said

The Worst Customer Service

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Dikra Ahmed


The Worst Customer Service

Complaint about Home Energy Services

Home Enegry Services is a big dissappointment when comes to customer service and annual boiler service. It was my second year with this company and when it came the time for the annual service tha engineer informed me that the car park space in front of the house is not enough for his small van when with the same van he services the property last year. I then called for a second engineer and we scheduled the service for the morning he came at 5 pm and said that my propery can't be serviced because he can't park the small van. He offered me to cancel the contract. He could't be bothered as it was the end of his shift. I didn't get any refund as I paid so many months and I didn't even get an annual service. Honestly this is the worst company ever.

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