MISS- SOLD OF PRODUCT SUPPORT - Complaint about Currys PC World - A Spokesman Said

MISS- SOLD OF PRODUCT SUPPORT

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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MICHAEL SCHMID

28/03/2017

MISS- SOLD OF PRODUCT SUPPORT

Complaint about Currys PC World

I purchased a Laptop from Currys PC World in Jan 17, I did not require any product support nor did I ask for any, I have every possible insurance so the last thing I need is another one, The lady who sold the Laptop did not mention any product support and ask me to sign a document to say I had received the Lap top , like a fool I did just that and signed the document and didnt read it, I want to cancel this support which is £10.50 per month and I want my money back which is £31.50 taken without consent and I want to know why this salesperson lied and is clearly instructed to hoodwink customers in this manner.

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KNOWHOW TOHELP | 28/03/2017 13:18 | VERIFIED

I'm concerned to hear you have located an unwanted payment Michael. I would be happy to investigate further if you can PM me your full name, address and the make and model of the laptop you purchased. Thanks - Marcus


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