Cancelling a Holiday - Complaint about Mercury Holidays - A Spokesman Said

Cancelling a Holiday

Complaint about  Mercury Holidays  | AWAITING RESPONSE


Want to resolve an issue with Mercury Holidays?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR INSURANCE

Compare & switch

User photo

Annette Rudduck

28/03/2017

Cancelling a Holiday

Complaint about Mercury Holidays

I booked a holiday with Mercury Travel for July 2017 but due to my husband recently becoming ill we thought it would be best to cancel this holiday. I emailed Mercury Travel on 24 March asking them to cancel the holiday. I phoned them on 27 March (three times) asking them to cancel the holiday and was told someone would call me back. I have emailed them again today asking for the holiday to be cancelled and have still not heard from them. This is absolutely disgusting to not even receive an email or a phone call and to just keep being fobbed off when I call them. I have tried to find a complaints department but without any joy. Surely, it shouldn't be this difficult to cancel a holiday. I have enough to worry about with my husband without having to worry about this as well.

  • supporters 0
  • social reach 0

Mercury Holidays has not yet responded

  • Conversation with company (0)
  • User comments (0)


See previous messages


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

2 reviews of Mercury Holidays

Write a review
loader

11 other complaints about Mercury Holidays


loader