Cancellation no response - Complaint about Xercise4Less - A Spokesman Said

Cancellation no response

Complaint about  Xercise4Less  | AWAITING RESPONSE


Xercise4Less

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Iram Hussain

30/03/2017

Cancellation no response

Complaint about Xercise4Less

I signed up for a 30 day rolling contract at the main Leeds gym. Within 14 days I gave notice to cancel. I heard nothing back. So I filled another form & emailed to head office. Again no response. I rang up the gym saying I wanted it cancelled & issued a full refund as I was only in a 30 day contract & they said that's fine it will be cancelled & you'll get a full refund. However on 28th march 2017 a month later they still haven't cancelled & TOOK A DIRECT DEBIT PAYMENT! I am disgusted! They still have not replied & are messing me about.

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