Never received goods - Complaint about Shpock - A Spokesman Said

Never received goods

Complaint about  Shpock  | ANSWERED


Shpock

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Clare Fairley

30/03/2017

Never received goods

Complaint about Shpock

Bought a playmobil school from sphock for £40. Paid £12 postage so £52 in total. Never received item. Asked seller for tracking number details. Sphock sent few messages to myself but nothing to help the situation. I then noticed the same seller under a different name. Same address selling the same item which I was meant to have purchased. I have had no refund or assistance from sphock. Where do I stand. I photoscreened all messages all photos of item and saved it.

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Shpock Team | 03/04/2017 15:26 | VERIFIED

Hi Clare If you do not wish to message us, you can always contact us via phone at +43 1 934 66 29 from 8am -4pm UK Time. Thanks Your Shpock Team


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