Missing Parcel - Complaint about Royal Mail - A Spokesman Said

Missing Parcel

Complaint about  Royal Mail  | ANSWERED


Royal Mail

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01/04/2017

Missing Parcel

Complaint about Royal Mail

I sent a parcel 2nd class tracking and sigh on delivery.It did not arrive as tracking saying its in the system to be delivered.I also sent a second parcel same way again it comes up in the system not delivered yet but I know the person has received parcel and not sighned for it.I reported this to Royal Mail hoping they could help me find the first parcel but all they want me to do is make a claim I am not happy about this as I want to know where the parcel has gone surely someone can locate it

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Royal Mail Customer Services | 04/04/2017 10:33 | VERIFIED

Thank you for your message. I am very sorry to hear about your parcel going missing. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.


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