Product support payment of £4 per month - Complaint about Currys PC World - A Spokesman Said

Product support payment of £4 per month

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Julie Webster

02/04/2017

Product support payment of £4 per month

Complaint about Currys PC World

I purchased a jvc tv LT-40C750 0000127243on 23 Jan 2017 for £248.99. Purchased from Clifton moor York There was never any mention of a so called £4.00 per month customer support agreement. This payment has been debited from my account on the 27 Feb and 27 March. Total of £8.00. I would like these monthly paymentsto be cancelled immediately and for the £8.00 to be refunded otherwise I will be in touch with Trading Standards. I look forward to hearing from you. Julie Webster

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Julie Webster | 03/04/2017 12:10

Ref SPK008 5 st Andrew Place YORK YO1 7BP

KNOWHOW TOHELP | 03/04/2017 12:24 | VERIFIED

Hi Julie, thank you for your details. I've sent a request for the agreement to be cancelled and the two payments refunded to your card. Thanks, Rach


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