The flowers I ordered were nothing like the ones advertised that I wanted, and no response - Complaint about Lovely Flora World - A Spokesman Said

The flowers I ordered were nothing like the ones advertised that I wanted, and no response

Complaint about  Lovely Flora World  | CLOSED


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Cheryl Potts

02/04/2017

The flowers I ordered were nothing like the ones advertised that I wanted, and no response

Complaint about Lovely Flora World

Ordered a colour burst bouquet from the website, I paid the extra money to have 50% extra so total bill was £19.99. The flowers that my Nan received for mother's day were nothing like what I had ordered. Have tried contacting lovely flora world through the website & after a week still no reply.

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Lovely Flora World resolved this complaint

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Joanna K | 12/04/2017 11:08 | VERIFIED

Dear Cheryl, The refund was processed today on 12th of April. Kind regards, Lovely Flora World

Cheryl Potts | 20/04/2017 08:28

After complaining and taking it further though here I received a full refund.


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