Do Not Use! - Complaint about Ticket Selection - A Spokesman Said

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Ticket Selection

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Andy Gallagher

04/04/2017

Do Not Use!

Complaint about Ticket Selection

The tickets in my cart came to £20 plus £9 admin fee, once I clicked to confirm my purchase, the amount jumped to £169. I contacted them immediately to point out the error but customer support is a joke, they only state they do not give refunds and sent me a copy of their Terms and Conditions, which unsuprisingly does not cover overcharging. I have written to them asking how we can resolve this issue, they are of no help. They helped themselves to an extra £140 from my account and will not refund it.

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