Non- delivery of goods and now rejecting emails - Complaint about Lovely Flora World - A Spokesman Said

Non- delivery of goods and now rejecting emails

Complaint about  Lovely Flora World  | ANSWERED


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Helen Goaté

06/04/2017

Non- delivery of goods and now rejecting emails

Complaint about Lovely Flora World

I ordered flowers and chocolates for Mothers Day. Not delivered. Loads of excuses. I wouldn't let the matter drop and wanted a refund so they just rejected my emails whether I replied to 'Joanna' or sent a form to their customer services.

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Helen Goaté | 20/04/2017 08:09

Well, surprise, surprise, still no delivery to my mother.

Joanna K | 25/04/2017 12:23 | VERIFIED

Your refund was processed today on 25th of April. We are sorry the bouquet was never received. Kind regards, Lovely Flora World


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