Put membership on hold for £5 a month until further notice but still been taking full amount - Complaint about DW Sports Fitness - A Spokesman Said

Put membership on hold for £5 a month until further notice but still been taking full amount

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Louise White

10/04/2017

Put membership on hold for £5 a month until further notice but still been taking full amount

Complaint about DW Sports Fitness

I put my daughters membership on hold until further notice at £5 a month . I called to re activate the account and they said they had not put the account on hold and they had been taking the full amount of £29.99 a month . My daughter is in full time education at 6 th form so my husband pays for this membership . She has not attended the gym for a year ? I have spoken to head office as I'm not looking for a refund just for them to re activate the account but they want the full membership monies that are owed for the last 4 months

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