Cancelled Reservation without my permission - Complaint about - A Spokesman Said

Cancelled Reservation without my permission

Complaint about  | AWAITING RESPONSE

Want to resolve an issue with

Make a complaint

Or simply share your experience

Write a review


Compare & switch

User photo



Cancelled Reservation without my permission

Complaint about

I have to say that I am not pleased to hear that my reservation in London has been canceled without my allowance with invalid reason. The issue is obviously is in details that I have made a reservation with with reservation number 207258002 at South Place Hotel London. But this reservation has been cancelled due to a mistake about price in BOOKING website.I made my reservation for £15 about 13 days ago but just today while everything is okey, I got a call from BOOKiNG and I had to decide cancel this booking or have to pay £365 instead of £15 that YOU OFFERED ME 3 weeks ago. Definitely it is not MY FAULT. I had a look at all hotels in London and I made a res with the most appropriate one for me as a price and location. At that time (2 weeks ago) I had a chance to book at other hotels with a reasonable price, now leaves me with higher price hotels and most of them has sold out for my travel date!! Additionally, I was acted really so RUDE while I was trying to get in touch your customer service

  • supporters 0
  • social reach 0 has not yet responded

  • Conversation with company (0)
  • User comments (0)

See previous messages

See previous comments

Please sign in to comment.
  • Reviews
  • Complaints

0 reviews of

Write a review

47 other complaints about