Not recieved email confirmation & being ignored - Complaint about viagogo - A Spokesman Said

Not recieved email confirmation & being ignored

Complaint about  viagogo  | AWAITING RESPONSE


viagogo

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SOPHIE HALLAM

12/04/2017

Not recieved email confirmation & being ignored

Complaint about viagogo

I bought tickets for the Elrow event in Aug for the London Olymic Stadium. I have not received an email confirmation STILL, but did receive an order number when the payment went through. I have emailed them twice now with no reply, every number I use I cannot get through to them. The payment has not been taken off my credit card, but why did the website say I had the tickets and it went through with an order ID number!! I'm seriously annoyed that no one has responded to me to confirm whether I actually will be attending the event or if they have miss sold me the tickets!! Please help me as Viagogo are clearly not going to! Thank you

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