Look at the lame response I get from Currys following my complaint. - Complaint about Currys PC World - A Spokesman Said

Look at the lame response I get from Currys following my complaint.

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Elizabeth Pereira

13/04/2017

Look at the lame response I get from Currys following my complaint.

Complaint about Currys PC World

Look at the lame response I get back from Currys following my complaint ... Complaint about Currys PC World Is this all Currys can do for me? I still can't use my laptop. I need help ? Hi Elizabeth, Thank you for getting in touch with us and supplying your full details so we can look into your issue further. Checking our repair system we don't have a log of your unit being booked in since June 2013. Any store services, which accommodate software issues are fully managed by stores themselves. As such these are not logged on our system, as they are mainly finger fixes that require no parts. With the error messages you have described it sounds like the Window Operating System has been corrupted, to remedy this you would need to do a system recovery. If you use your back up CD/USB from when you initially bought your unit this will wipe it back to factory settings and should resolve the issue. Please do back up all your data before you do this, as it will be wiped clean in the process. Thanks, Georgia

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Elizabeth Pereira | 26/04/2017 16:37

Thx

KNOWHOW TOHELP | 26/04/2017 17:15 | VERIFIED

No problem Elizabeth. - Marcus


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