Complaint of not receiving my ehic card - Complaint about EHIC Direct - A Spokesman Said

Complaint of not receiving my ehic card

Complaint about  EHIC Direct  | ANSWERED


EHIC Direct

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No. 7 of 134 in Healthcare

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Margaret Hunt

15/04/2017

Complaint of not receiving my ehic card

Complaint about EHIC Direct

I made the mistake of applying 4 weeks ago for my card.The money was taken from my account the day after on March21st the amount of £34.50. Plus another amount of £5 on March 28th 2017. It was a complete mistake, I am 80 years of age not used to modern technology and did not realise I could get this card free I can ill afford to pay this money when I had no need to do this. I would like a refund and all my details removed from your records please. I am shortly going away on holiday and need to reapply for my FREE ehic. I will have to take further advice if you do not follow this complaint up quickly .Thank you Margaret Hunt

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EHIC Direct | 17/05/2017 16:24 | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779

EHIC Direct | 17/05/2017 16:24 | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779


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