Driver damaged property !!!! 8 weeks and nothing been dibe - Complaint about Currys PC World - A Spokesman Said

Driver damaged property !!!! 8 weeks and nothing been dibe

Complaint about  Currys PC World  | ANSWERED


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T Spencer

18/04/2017

Driver damaged property !!!! 8 weeks and nothing been dibe

Complaint about Currys PC World

Over 6 weeks ago a knowhow delivery van (currys) delivered a washing machine to my neighbour during that delivery that smashed into my bollard on my drive. My neighbour who was having the delivery witnessed the damage as well as my neighbour opposite who spoke to the driver in which the driver picked up the bollard and just later it on the floor leaving dangerous lumps of concrete and pieces of sharp bumper all on the walkway and drove off. Immediately reported to Currys and 10 calls later all by rude customer services and refusing to transfer me through to transport . I have been told we use a 3rd party take it up with them!!!! This is illegal the contract is with Currys and you caused the damage. You have had pictures sent. £1000 damage but the damage you have caused has put many in danger and still continue to do so. If you are employing a delivery company that only has a no Ile phone number is that a professional and trustworthy company ????.. your attitude and customer service is appalling and refusing to let me speak to a manger or refusing to give number of the third party or tour internal investigation team is the most terrible company customer service I have witnessed. Rude staff and lies. You need to claim from who you employees as my neighbour ours contract was with you to deliver and you did in a marked van and caused damage to my property. And tour customer service gives no service at all. Tv.papers and chief exec here we come

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T Spencer | 22/06/2017 11:08

What is the status?? It is still not sorted . Property still damaged. You have photographic evidence. Witnesses. And still no date to put right the damage. How about explaining what's going on I stead of keep passing the buck

KNOWHOW TOHELP | 22/06/2017 11:48 | VERIFIED

Hi, The status is that this is with the insurers at present. Sounds like you have had zero contact so we are chasing this for you now. Thanks, Ollie.


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