XLN Telecom Rip Off for Small Business - Complaint about XLN Telecom - A Spokesman Said

XLN Telecom Rip Off for Small Business

Complaint about  XLN Telecom  | CLOSED


XLN Telecom

2 stars

No. 12 of 105 in Telecoms

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sarb singh

18/04/2017

XLN Telecom Rip Off for Small Business

Complaint about XLN Telecom

I joined XLN telecom on a 2 year deal , as they promised me fast broadband speeds and cheap calls/line rental with a service which is best for small business. Previously I was with TALKTALK which were excellent for 10 years. I been with XLN now for 2 months only, and have had NO Broadband for around 7 days , with faults that take 3 or 4 days to get fixed. Now a days small business relies of internet as most businesses are online, This company only wants to take your money. Also they do not give you any compensation but instead over charge when you dont even get a service. The Sales Teams at XLN are trained to lie about every service they offer, also if you have joined them, please check your bills carefully, as they added charged to my bills, once i queried the bill and listened back to my original sign up on the recording, I fact was told I was not going to be charged for a service, but XLN charged me anyway. Please take my advice from an XLN Telecoms user, do not sign up to this company, they will take your money and give you NO service what so ever , I think this is the worst company I have ever dealt with, Please Avoid like the Plague.

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sarb singh | 26/04/2017 08:43

xln directors office, have apologised and reduced my contract to 12 months at a discounted rate. Thank You


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