Ending my contract - Complaint about Vodafone - A Spokesman Said

Ending my contract

Complaint about  Vodafone  | ANSWERED


Vodafone

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Susan Kiiru

19/04/2017

Ending my contract

Complaint about Vodafone

I have been acustomer with Vodafone for 2years. My contract was ending in February, and so i called themin january to rrmind them to alter my payment plan to sim/line as i had already paid for the handset. To my surprise they now reckon that i agreed to a ONE year new contract ( sim only). I have tried to reason with them that wasn't the caseand probaly it was a miscommunication . So they say that i have to pay £179 to end the contract or stay for another year .

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Phil Wilson | 24/04/2017 08:47 | VERIFIED

Hi Susan, I've passed your number over to our Social Media team, and we'll be in touch to help as soon as possible. Thanks


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