I would like a refund from Smith and Lawson Ltd - Complaint about EHIC Direct - A Spokesman Said

I would like a refund from Smith and Lawson Ltd

Complaint about  EHIC Direct  | ANSWERED


EHIC Direct

4 stars

No. 7 of 134 in Healthcare

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Emily Stephen

20/04/2017

I would like a refund from Smith and Lawson Ltd

Complaint about EHIC Direct

I applied for a EHIC card for my husband and myself and was charged £34,50 immediately and now my card has been debited with a further £5 . I now understand that this company has got in on the act andI should not need to pay for those cards. They also now have all my details and card number so I would like to remove my details from them! The email which they sent as a reply was not one which I could reply to. They do not answer the phone!

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EHIC Direct | 17/05/2017 16:30 | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team with your reference number so that we may resolve the issue at hand - 0303 0314 779 Monday - Friday 10am-5pm . Kind regards Customer Services Ehic Direct 0303 031 4779


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