Appalling service - Complaint about Iresa - A Spokesman Said

Appalling service

Complaint about  Iresa  | AWAITING RESPONSE


Iresa

1 stars

No. 18 of 69 in Energy

Want to resolve an issue with Iresa?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR GAS & ELECTRICITY

Compare & switch

User photo

Andy Bush

20/04/2017

Appalling service

Complaint about Iresa

Don't touch these people with a barge pole. Customer service is pretty non existent, if you need to call them, average queues range from 50-70 and you will be waiting for AT LEAST an hour. Reporting via their online system is just as bad, I currently have 10 outstanding issues on their system. They also seem to be incompetent, as I luckily noticed a request in my account from someone else to change the email address on the account!!! They have also cocked up the transfer of gas from my old property, and 3 months on still have not managed to do it. They may be a slightly lower price, but I hate to say it, not really worth it. Even British Gas have better support that these folks, and that is saying something.

  • supporters 0
  • social reach 0

Iresa has not yet responded

  • Conversation with company (0)
  • User comments (0)


See previous messages


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

1 review of Iresa

Write a review
loader

9 other complaints about Iresa


loader