Already dead flowers - Complaint about Lovely Flora World - A Spokesman Said

Already dead flowers

Complaint about  Lovely Flora World  | ANSWERED


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Josephine Tomlinson Snowden

20/04/2017

Already dead flowers

Complaint about Lovely Flora World

I ordered two lots of flowers for some friends who had helped me out when I had to go into hospital. My budget isn't the greatest however I came across lovely flora world and thought these looked nice and reasonable. I ordered the flowers on the morning 15/4/2017 now it did actually give me the option of them being delivered te bank holiday Monday. They weren't delivered on this date as I read the information that said they don't deliver on bank holidays. My friends received the flowers yesterday 19/04/2017 The flowers are floppy and some alread dead. Not the price you pay for a days worth of flowers. I am not happy with this service and would like a complete refund. It's pretty embarrassing and a total waste of money!

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Joanna K | 25/04/2017 11:05 | VERIFIED

Dear Josephine, Please note that we haven't received pictures from you , however we would like to offer a replacement for both oders. Kind Regards, Lovely Flora World

Josephine Tomlinson Snowden | 27/04/2017 17:20

I have definitely sent them with the first complaint I sent you! I want a full refund as I don't want the embarrassment of my friends receiving a bouquet of limp nearly dead flowers again


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