Return and cancel - Complaint about The Phone Spot - A Spokesman Said

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Complaint about  The Phone Spot  | ANSWERED


The Phone Spot

4 stars

No. 6 of 105 in Telecoms

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Jan Pringle

26/04/2017

Return and cancel

Complaint about The Phone Spot

Hi, I feel I was miss sold my new contract as I am due an upgrade from carphone, I was told by one of your callers that you are part of the carphone warehouse. I went on and ordered my upgrade after being verbally forced to do so! but you had sold out of the phone I wanted and only offered me a different colour, which I don't want. So I would like to cancel my contract and return your phone back to you, it's unopened. Thanks Jan

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Steve Allott | 28/04/2017 12:00 | VERIFIED

Hi Jan, we are part of the Carphone Warehouse Group and the sales agent should have advised this. To discuss your order further please call our customer service team on 01509 618 593, Monday – Friday and we’ll be happy to help. Leona | The Phone Spot Customer Support team


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