Return phone - Complaint about The Phone Spot - A Spokesman Said

Return phone

Complaint about  The Phone Spot  | ANSWERED


The Phone Spot

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No. 5 of 104 in Telecoms

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Jan Pringle

26/04/2017

Return phone

Complaint about The Phone Spot

I was missold a contract by you. When you called me you said you were part of the carphone warehouse. After a hard sales pitch i went ahead with you, only to find out you didn't have the colour I wanted, so sent me a colour that I didn't want. I would now like to cancel and return your phone back to you. How do I do this??

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Steve Allott | 28/04/2017 11:59 | VERIFIED

Hi Jan, we are part of the Carphone Warehouse Group and the sales agent should have advised this. To discuss your order further please call our customer service team on 01509 618 593, Monday – Friday and we’ll be happy to help. Leona | The Phone Spot Customer Support team


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