One mad customer - Complaint about Lycamobile - A Spokesman Said

One mad customer

Complaint about  Lycamobile  | ANSWERED


Lycamobile

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Michelle Brooks

27/04/2017

One mad customer

Complaint about Lycamobile

I've had this phone company since January had no problems with it at all. So I paid my bills with no problems. Note Im a mother of two. So my phone was disconnected I could not call out and no one could call me. Im US lycamobile by the way. Money was taken out my account I have the 45.00 plan. You know what I could of done with my 45 buy my kids some stuff. All I do is want a refund. I do not want this service anymore I will find a new one. I was cheated out of my money and really upset. And customer service kept telling me it would be on by mid night. BS is the word. Get it together. Ugh

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Michelle Brooks | 27/04/2017 12:24

I've done that already. And still nothing. Service sucks. Company sucks. Never again. I do not want to resolve this issue just my money back.

Lycamobile Support | 17/08/2017 11:22 | VERIFIED

Hi Michelle, I believe we have already contacted you to help you with this.


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