Network connection - Complaint about Vodafone - A Spokesman Said

Network connection

Complaint about  Vodafone  | ANSWERED


Vodafone

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No. 8 of 104 in Telecoms

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John Forsyth

27/04/2017

Network connection

Complaint about Vodafone

Me and my wife are unable to use the 4G network in my home, to make clear calls or receive calls we have to turn our phones on to 2G, this problem has been going on now for over 4 months with more than 20 phone calls and many messages through the vodaphone app, promises of a gadget to be sent out to boost our reception, never turned up, managers calling back within 24 hours, also a visit for myself to the vodaphone store to get a new sim as advised, stories like the transmitter in your area might have a damaged cell, and others like there is a transmitter on private property with entry issues...

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John Forsyth | 28/04/2017 19:35

Hi, I am tired of explainig this and getting nowhere, my mobile number is 07982243275 there will be plenty of information on my account if you take the time and interest to solve the problem

Phil Wilson | 02/05/2017 09:47 | VERIFIED

Hi John, The email link is so we can take your details securely, along with a brief out line of the issue. We'll then call you yo help find a resolution! Thanks,


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