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Ashleigh Simpson



Complaint about Credit Portal

So, I was looking for a loan and received a lot of emails following from this about payday loans and credit checks etc. One of the emails was from credit portal claiming that I'd signed up with them which I do not recall doing. I cancelled the membership and they have since taken two payments of £19.95 out of my bank. I have emailed them numerous times and each time they say they haven't taken any money out of my bank. Funny because they are the only credit portal online which charge £19.95. I shall be contacting my bank later to resolve this and if no luck then I will be taking this to the ombudsman!

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