excess postage/fees - Complaint about Damart - A Spokesman Said

excess postage/fees

Complaint about  Damart  | ANSWERED


Damart

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Patricia Phillips

29/04/2017

excess postage/fees

Complaint about Damart

I ordered some slippers with delivery at £2.99 and paid another £3.oo for express delivery. The items were not the quality I had expected and were smaller than expected so they were returned, This cost me another £ 2.99. The costs above were almost as much as the cost of the item purchased. I would have thought that Damart could have free delivery and returns, like a lot of companies have. I should have read the reviews before purchasing, which almost without exception complain about the costs but wanted the item quickly. I will not be using Damart again and would warn friends of this rip-off in charges.

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Patricia Phillips | 08/05/2017 09:13

Thank you for responding to my complaint. I would like a total refund for the cost of the slipper and additional postage. I bought a size larger than normal but still too small. The quality of the soles seemed very poor.

Patricia Phillips | 08/05/2017 09:16

please refund as previously requested


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