EHIC direct shouldn't be charging fee from their website - Complaint about EHIC Direct - A Spokesman Said

EHIC direct shouldn't be charging fee from their website

Complaint about  EHIC Direct  | ANSWERED


EHIC Direct

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No. 7 of 134 in Healthcare

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Patrycja Waszkiewicz

29/04/2017

EHIC direct shouldn't be charging fee from their website

Complaint about EHIC Direct

I wasn't aware that the nhs.uk website offers the cards free of charge- I've only realised when they were delivered and it was clearly stated that if you use a different "unofficial website" you may be charged. Surelly EHIC direct ...org.uk website is not unofficial- so why the charge? This is very unprofesional and I'll definitelly newer use it again. Its an easy way of getting money of people but you only make this mistake once. Very very unhappy customer..

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EHIC Direct | 17/05/2017 16:24 | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779


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